ANNOUNCEMENT ON REFUNDS
Published on 13/4/2020 Government Gazette of the Hellenic Republic No 84 A’
ACT LEGISLATIVE CONTENT Article : 65
Refunds from travel cancellations.
For the time period of 25th of February 2020 until the 31st of October 2020 with the exceptions of the current provisions the following are applied:
A) Refund claims for the price of ship tickets, as well as tickets of international sailings to passengers who cannot travel due to travel restrictions imposed to transports, or who do not wish to travel due to uncertainty because of the pandemic, or due to cancellation of their scheduled sailings since they are provided by the national or union’s legislation are satisfied with the provision to the holders of a credit note of the same value with the ticket’s fare of the cancelled trip. The credit note is issued by the ship owner, shipping company or the administrator (hereinafter transporter) and has an expiry term of eighteen (18) months from the trip’s date. During this period, the holder of the credit note can use it anytime for any destination of the transporter’s network. Up to the expiry of the credit note, the debt is not overdue. The debt is considered overdue when the credit note has not been used by the end of the 18 months period.
B) The sec. a) is applied also in total chartering agreements of professional yachts of l. 4256/20144 (A’92), which are contracted between: (a) the ship owner, natural or legal person including the Maritime Companies of Yachts (N.E.P.A.) of l. 3182/2003 (A’ 22), (b) chartering brokers, shipping agents, travel agencies who are contracted in the chartering agreement according to those defined in sec. b’ of par. 5, article 3 of l. 4256/2014 and the joint ministerial decision no. 3133.1/10229/2016/4.2.2016 (B’ 364) and (c) of charterers, natural or legal persons.
C) the provisions of this article include claims emerging due to cancellations of trips or sailings or/and prohibitions for the transfer of passengers to scheduled sailings and international sailings during the period of 25th February 2020 up to the 31st of October 2020.
D) The provisions of this article are applied necessarily to agreements where the applicable law agreed between the contracting parties is not only Greek but foreign law as well, provided that the relevant rights are included in the union’s legislation.